At Servereasy, transparency and security come first. On this page you will find all the legal documents, contractual terms, and service levels (SLAs) that we guarantee to our customers.

Terms and Conditions

The official document governing the contractual terms, rights, and obligations related to the use of Servereasy services and servers.

Service Level Agreement

The Servereasy Service Level Agreement (SLA) specifies the guaranteed service standards, including uptime levels, technical support methods, and compensation policies for any disruptions.

Privacy Policy

We process your data with the utmost respect and in full compliance with the GDPR. Find out how we collect, protect, and manage your information.

Consumer withdrawal form

The official template reserved exclusively for private consumers to exercise their right of withdrawal from the contract, in full compliance with legal terms and timelines.

NIS2 READY DECLARATION

The official document attesting the compliance and alignment of Servereasy services with the strict cybersecurity and resilience requirements set by the European NIS2 directive.

Technical security appendix

The infrastructure specifications and measures adopted to guarantee maximum data protection, operational continuity of services, and the logical and physical security of our systems.